Privacy Policy

1. Introduction

Manee Systems ("we", "us", "our") is a company registered in Bangkok, Thailand, operating at 209 Silom Road, Suriyawong, Bangkok 10500. We provide AI integration consulting services to organisations across Thailand.

This Privacy Policy explains how we collect, use, store and protect personal data you share with us, in line with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. We take privacy seriously and aim to be straightforward about our practices.

If you have any questions about this policy, you are welcome to reach us at [email protected] at any time.

2. Data We Collect

We collect only what is reasonably necessary to respond to your enquiries and to deliver our services well.

2.1 Information you provide directly

• Full name and job title
• Business email address
• Telephone number (optional)
• Organisation name and industry
• Content of messages sent through our contact form

2.2 Information collected automatically

• Browser type, version and operating system
• Pages visited and time spent on each page
• Referring URL and search terms
• General geographic region (city-level, not precise)
• Cookies and similar tracking technologies (see Section 5)

2.3 Legal basis for processing

• Consent — for optional analytics and marketing cookies
• Legitimate interest — for site security, fraud prevention, and improving our services
• Contractual necessity — for data needed to deliver a service you have engaged us for
• Legal obligation — where Thai law requires us to retain certain records

Retention: Contact enquiry data is held for up to 3 years. Analytics data is retained for 14 months. Data collected under a service contract is retained for the duration of that contract plus 5 years, in accordance with Thai commercial law.

3. How We Use Your Data

We use the information we collect for the following purposes:

• Responding to your enquiries and scheduling consultations
• Delivering the AI integration services you have engaged us for
• Sending service-related updates, progress reports and follow-up communications
• Improving our website and service experience through aggregated analytics
• Complying with applicable Thai laws and regulatory requirements
• Preventing fraud and ensuring network and information security

We do not sell personal data to third parties. We do not use your data for automated decision-making that produces significant effects.

Third-party service providers

We may share data with trusted service providers who assist us in operating our website and delivering services — for example, hosting providers and analytics platforms. These parties are contractually bound to process data only as instructed by us and to maintain appropriate security standards.

4. How We Protect Your Data

• All data in transit is encrypted using TLS/HTTPS
• Data at rest is stored on secured servers with access controls
• Access to personal data is restricted to staff who require it for their role
• We conduct periodic reviews of our data handling practices
• In the event of a breach that poses risk to individuals, we will notify affected parties and relevant authorities within the timeframes required by Thai PDPA

While we take reasonable precautions, no transmission over the internet is completely secure. If you have concerns about a specific interaction, please contact us directly.

5. Cookies

We use cookies to help our website function correctly and to understand how it is used. The categories we may use include:

• Essential cookies — required for core website functionality; these cannot be disabled
• Analytics cookies — help us understand page visits and improve content (optional)
• Preference cookies — remember your settings between visits (optional)
• Marketing cookies — used only if you have given specific consent (optional)

For full details and to manage your preferences, please visit our Cookie Policy page.

6. Your Rights

Under the Thai PDPA, you have the following rights regarding your personal data:

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have not been respected.

7. Third-Party Links

Our website may contain links to external sites for your convenience. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.

8. Children's Privacy

Our services are intended for business professionals aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with personal information, please contact us and we will remove it promptly.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are published constitutes acceptance of the updated policy.

10. Contact Us — Data Enquiries

For any questions, requests or concerns regarding your personal data, please reach us through any of the following: